Check out this quick Tips on Tap tutorial to learn how you can link all your member accounts and change the names of your accounts in online banking to help better manage your financial wellbeing.
At On Tap, we are committed to helping our members avoid fraud. Check out these tips from Nathan, our Director of Risk Management.
"Cheers, I'm Nathan, fraud investigator with On Tap Credit Union. At On Tap, we do our best to stay informed of the latest financial crimes, internet fraud, and scams that many fall victim to every day. So, for this installment of Tips On Tap, let's discuss how you can protect yourself.
First, never provide your login, password, or personal information when responding to an email or digital communication. This is typically known as phishing or vishing, and that information can be used to steal your online identity.
Second, don't click links or open attachments from senders you're unfamiliar with or not expecting.
This not only applies to email, but also social media chat or any other form of communication. Fraudsters often put malicious links and software into these attachments or messages. That can do a number of things, including logging your keystrokes to get your login and password info, or obtaining information from your computer, or even encrypting your data to hold the information hostage.
Third, confirm that anyone you're speaking to about your personal info is from a legitimate source. Fraudsters have been known to impersonate people from government agencies, or financial institutions, or even your family members. Heck, they've even impersonated me trying to perform an investigation. More and more, they're putting effort into appearing legitimate, such as spoofing their phone number or caller ID.
Fourth, when in doubt, double check. Independently verify websites by typing the information into a browser rather than clicking a link. Or if a caller starts asking about your personal info, stop the conversation and call back the company or the person calling you through a phone number that you found, not a phone number they gave you.
There's a number of great organizations out there that care about your financial well being, and you can contact them if you've been a victim of a fraud or scam, or if you just want to verify a situation before you send out your money, check out the federal trade commission, the national credit union administration, the consumer financial protection Bureau, or of course, you can always visit us at on tap credit union.
Thanks so much for joining me for this installment. Cheers. And thanks for joining tips on tap. We'll see you next time."
For more resources or if you are concerned about fraudulent activity on your account, call 303-279-6414.
